- In-N-Out and Shake Shack are two of fast food's most celebrated burger chains.
- I visited an In-N-Out in Los Angeles and a Shake Shack in New York to compare the experiences.
- My conclusion: while Shake Shack undoubtedly has better fries, In-N-Out makes a better-balanced burger.
- Visit Business Insider's homepage for more stories.
In-N-Out and Shake Shack are two of America's most beloved burger chains.
Both make burgers for which fans will go to the ends of the earth — or at least to the end of a really long line. But which burger is better?
That is the question: whether 'tis nobler to suffer the cross-country flight to Southern California, or to take the subway to the nearest Shake Shack location.
On a recent trip to Los Angeles, I made a beeline for an In-N-Out. When I got back to New York, I went to a Shake Shack near the office. At both restaurants, I ordered similar meals: the most famous burger, a side of fries, and a lemonade. Here's how the two compared.
SEE ALSO: I ate chicken wings from 5 major chains, and a little-known newcomer beat out all the classics
As soon as I landed in Los Angeles, I headed for the nearest In-N-Out.
![](http://static1.businessinsider.com/image/5df15158fd9db21f7f5ad716-400-300/as-soon-as-i-landed-in-los-angeles-i-headed-for-the-nearest-in-n-out.jpg)
In-N-Out's vintage vibe and red-and-white tiling have made its aesthetic instantly recognizable.
![](http://static5.businessinsider.com/image/5df15159fd9db2055b5c6224-400-300/in-n-outs-vintage-vibe-and-red-and-white-tiling-have-made-its-aesthetic-instantly-recognizable.jpg)
It's got laid-back California charm for miles, and it's so bright and clean that the vintage decor feels cute, not old.
![](http://static4.businessinsider.com/image/5df15158fd9db21fa342b2d3-400-300/its-got-laid-back-california-charm-for-miles-and-its-so-bright-and-clean-that-the-vintage-decor-feels-cute-not-old.jpg)
The decor isn't the only thing that is reminiscent of the past. In-N-Out's menu is the kind of simple, unfussy menu your grandma might have ordered from in her youth.
![](http://static3.businessinsider.com/image/5df15158fd9db21f891bda25-400-300/the-decor-isnt-the-only-thing-that-is-reminiscent-of-the-past-in-n-outs-menu-is-the-kind-of-simple-unfussy-menu-your-grandma-might-have-ordered-from-in-her-youth.jpg)
The chain famously sources most of its fresh ingredients from farms in California. Absolutely nothing is frozen and reheated.
![](http://static5.businessinsider.com/image/5df1515afd9db2056845fe52-400-300/the-chain-famously-sources-most-of-its-fresh-ingredients-from-farms-in-california-absolutely-nothing-is-frozen-and-reheated.jpg)
My meal came out after a short wait: an animal-style Double-Double ($4.35), animal-style fries ($3.95), and a medium lemonade ($1.75).
![](http://static5.businessinsider.com/image/5df15157fd9db21f871f12a3-400-300/my-meal-came-out-after-a-short-wait-an-animal-style-double-double-435-animal-style-fries-395-and-a-medium-lemonade-175.jpg)
I started with my animal-style fries because of the universal law of fries.
![](http://static5.businessinsider.com/image/5df15158fd9db23329640ac4-400-300/i-started-with-my-animal-style-fries-because-of-the-universal-law-of-fries.jpg)
That is, that the quality of a fry is inversely correlated to the number of seconds it's spent in cold air, and the decline in taste is exponential.
![](http://static3.businessinsider.com/image/5df15158fd9db2055b5c6223-400-300/that-is-that-the-quality-of-a-fry-is-inversely-correlated-to-the-number-of-seconds-its-spent-in-cold-air-and-the-decline-in-taste-is-exponential.jpg)
Somehow, In-N-Out's fries defy the laws of physics. Even straight from the fryer, they taste like wet cardboard.
![](http://static1.businessinsider.com/image/5df15158fd9db2055a610882-400-300/somehow-in-n-outs-fries-defy-the-laws-of-physics-even-straight-from-the-fryer-they-taste-like-wet-cardboard.jpg)
Take my advice: Skip the opening act and come for the headliner.
![](http://static4.businessinsider.com/image/5df15158fd9db2333f027852-400-300/take-my-advice-skip-the-opening-act-and-come-for-the-headliner.jpg)
The Double-Double is large and petite at the same time. Even though it's a hefty burger, it's neatly contained in a cute wrapper.
![](http://static2.businessinsider.com/image/5df15158fd9db21f8f3c78d6-400-300/the-double-double-is-large-and-petite-at-the-same-time-even-though-its-a-hefty-burger-its-neatly-contained-in-a-cute-wrapper.jpg)
Two fresh beef patties with melted American cheese, onions, lettuce, and tomato stacked into two toasted buns are smothered in special sauce and grilled onions.
![](http://static4.businessinsider.com/image/5df15157fd9db21f891bda23-400-300/two-fresh-beef-patties-with-melted-american-cheese-onions-lettuce-and-tomato-stacked-into-two-toasted-buns-are-smothered-in-special-sauce-and-grilled-onions.jpg)
It's as close to perfect as a fast-food burger gets. First off, everything tastes unbelievably fresh.
![](http://static1.businessinsider.com/image/5df15158fd9db21f7f5ad715-400-300/its-as-close-to-perfect-as-a-fast-food-burger-gets-first-off-everything-tastes-unbelievably-fresh.jpg)
The beef is juicy and melds delightfully with the tangy cheese and sauce.
![](http://static6.businessinsider.com/image/5df15159fd9db20558100f13-400-300/the-beef-is-juicy-and-melds-delightfully-with-the-tangy-cheese-and-sauce.jpg)
And the crispy, bountiful stacks of veggies add just the right amount of textural variety and freshness.
![](http://static4.businessinsider.com/image/5df15157fd9db21fa342b2d2-400-300/and-the-crispy-bountiful-stacks-of-veggies-add-just-the-right-amount-of-textural-variety-and-freshness.jpg)
It's so juicy that a mixture of beef grease, tomato water, and special sauce leaked from the wrapper.
![](http://static2.businessinsider.com/image/5df15157fd9db233372b2c22-400-300/its-so-juicy-that-a-mixture-of-beef-grease-tomato-water-and-special-sauce-leaked-from-the-wrapper.jpg)
Some extra napkinry never hurt anyone, except maybe a few trees here and there.
![](http://static1.businessinsider.com/image/5df15158fd9db2053f30f434-400-300/some-extra-napkinry-never-hurt-anyone-except-maybe-a-few-trees-here-and-there.jpg)
However, cold fries caused many a metaphorical tear.
![](http://static4.businessinsider.com/image/5df15157fd9db21f7f5ad714-400-300/however-cold-fries-caused-many-a-metaphorical-tear.jpg)
Naked or smothered in sauce, these potatoes managed to disgust no matter how I ate them.
![](http://static2.businessinsider.com/image/5df15157fd9db2054712db14-400-300/naked-or-smothered-in-sauce-these-potatoes-managed-to-disgust-no-matter-how-i-ate-them.jpg)
After a few more futile forkfuls, I gave up. These were destined for the trash.
![](http://static4.businessinsider.com/image/5df15158fd9db21faa1d6742-400-300/after-a-few-more-futile-forkfuls-i-gave-up-these-were-destined-for-the-trash.jpg)
The burger, however, was destined for greater things.
![](http://static3.businessinsider.com/image/5df15159fd9db2052b191c57-400-300/the-burger-however-was-destined-for-greater-things.jpg)
Since each bite tasted so well-balanced, I never felt like I was stuffing my face — even though I was.
![](http://static3.businessinsider.com/image/5df15158fd9db2055f7da5e2-400-300/since-each-bite-tasted-so-well-balanced-i-never-felt-like-i-was-stuffing-my-face--even-though-i-was.jpg)
The Double-Double quickly became a nil-nil, and I left In-N-Out with a deep sense of digestive satisfaction.
![](http://static3.businessinsider.com/image/5df15156fd9db232fe78b985-400-300/the-double-double-quickly-became-a-nil-nil-and-i-left-in-n-out-with-a-deep-sense-of-digestive-satisfaction.jpg)
Back in New York, some time later, the hankering for a hamburger hit again.
![](http://static2.businessinsider.com/image/5e3db33fd9db1d182018c113-400-300/back-in-new-york-some-time-later-the-hankering-for-a-hamburger-hit-again.jpg)
I went to the Shake Shack in Fulton Center. Like all Shake Shacks, it's minimal, industrial, and inaccessibly cool.
![](http://static1.businessinsider.com/image/5e3db340e35bab1be70c8e2a-400-300/i-went-to-the-shake-shack-in-fulton-center-like-all-shake-shacks-its-minimal-industrial-and-inaccessibly-cool.jpg)
The menu is large and varied, even though Shake Shack started out as a simple hot dog stand. Chicken, beef, hot dogs, ice cream, mushrooms — Shake Shack has it all.
![](http://static2.businessinsider.com/image/5e3db340e35bab1c051e77d4-400-300/the-menu-is-large-and-varied-even-though-shake-shack-started-out-as-a-simple-hot-dog-stand-chicken-beef-hot-dogs-ice-cream-mushrooms--shake-shack-has-it-all.jpg)
Danny Meyer, a chef with a fine dining background, founded Shake Shack as part of an effort to revive Madison Square Park.
![](http://static5.businessinsider.com/image/5e3db33ee35bab1c01591f22-400-300/danny-meyer-a-chef-with-a-fine-dining-background-founded-shake-shack-as-part-of-an-effort-to-revive-madison-square-park.jpg)
Source: Shake Shack
Therefore, everything from the ingredients to the cooking techniques at Shake Shack carry that fine-dining finesse.
![](http://static6.businessinsider.com/image/5e3db3400ce3d11a8237cfc9-400-300/therefore-everything-from-the-ingredients-to-the-cooking-techniques-at-shake-shack-carry-that-fine-dining-finesse.jpg)
I got a ShackBurger ($5.99), fries ($3.09), and a cup of Shack-made lemonade ($3.09). It was pricier than In-N-Out. Would that price bump be worth it?
![](http://static2.businessinsider.com/image/5e3db33fe35bab1bef5c8327-400-300/i-got-a-shackburger-599-fries-309-and-a-cup-of-shack-made-lemonade-309-it-was-pricier-than-in-n-out-would-that-price-bump-be-worth-it.jpg)
Again, I started with the fries. I should disclose that Shake Shack won my fry taste test back in June 2019.
![](http://static3.businessinsider.com/image/5e3db33e0ce3d11a78695ed8-400-300/again-i-started-with-the-fries-i-should-disclose-that-shake-shack-won-my-fry-taste-test-back-in-june-2019.jpg)
Read more: I tasted french fries from 8 major fast-food chains, and the winner surprised me
There's a reason for that. Shake Shack's boldly crinkle-cut potatoes are impossibly crispy on the outside and melty-mashed on the inside.
![](http://static2.businessinsider.com/image/5e3db33e0ce3d11a9b51d0c2-400-300/theres-a-reason-for-that-shake-shacks-boldly-crinkle-cut-potatoes-are-impossibly-crispy-on-the-outside-and-melty-mashed-on-the-inside.jpg)
The Shake Shack fry is the perfect fry, whether or not you agree with its choice of cut.
![](http://static5.businessinsider.com/image/5e3db33ee35bab1bed64d5d8-400-300/the-shake-shack-fry-is-the-perfect-fry-whether-or-not-you-agree-with-its-choice-of-cut.jpg)
Unlike In-N-Out's sad slivers of soggy spud, these gave me what I wanted from a fried potato — and more.
![](http://static4.businessinsider.com/image/5e3db33f0ce3d11a7a1c8c97-400-300/unlike-in-n-outs-sad-slivers-of-soggy-spud-these-gave-me-what-i-wanted-from-a-fried-potato--and-more.jpg)
They, too, defy the laws of physics by staying delicious long after they've left the fryer.
![](http://static6.businessinsider.com/image/5e3db33ed9db1d18011eeef7-400-300/they-too-defy-the-laws-of-physics-by-staying-delicious-long-after-theyve-left-the-fryer.jpg)
The ShackBurger is even teenier than the Double-Double. Shake Shack uses hormone-free beef.
![](http://static2.businessinsider.com/image/5e3db33e0ce3d11a8237cfc6-400-300/the-shackburger-is-even-teenier-than-the-double-double-shake-shack-uses-hormone-free-beef.jpg)
I'm stunned that this small sandwich weighs in at 530 calories.
![](http://static3.businessinsider.com/image/5e3db33fe35bab1c01591f24-400-300/im-stunned-that-this-small-sandwich-weighs-in-at-530-calories.jpg)
It's a simple cheeseburger topped with lettuce, tomato, and ShackSauce in a potato roll.
![](http://static1.businessinsider.com/image/5e3db33f0ce3d11a9b51d0c3-400-300/its-a-simple-cheeseburger-topped-with-lettuce-tomato-and-shacksauce-in-a-potato-roll.jpg)
But the ShackBurger tastes far from simple. Its breakout star was clear from the first moment: the beef.
![](http://static6.businessinsider.com/image/5e3db33ee35bab1c051e77d2-400-300/but-the-shackburger-tastes-far-from-simple-its-breakout-star-was-clear-from-the-first-moment-the-beef.jpg)
Everything in a ShackBurger is soft. There's nothing crunchy in here except the caramelized exterior of the patty.
![](http://static1.businessinsider.com/image/5e3db33f0ce3d11a7a1c8c98-400-300/everything-in-a-shackburger-is-soft-theres-nothing-crunchy-in-here-except-the-caramelized-exterior-of-the-patty.jpg)
The beef is unbelievably flavorful and tender, and it's clear the burger was constructed to let it shine — but, that means a less balanced burger overall.
![](http://static4.businessinsider.com/image/5e3db33fd9db1d181b6cbb74-400-300/the-beef-is-unbelievably-flavorful-and-tender-and-its-clear-the-burger-was-constructed-to-let-it-shine--but-that-means-a-less-balanced-burger-overall.jpg)
The tomato was tart, the cheese pungent and tangy, and the ShackSauce ... saucy. But I found myself missing the zing of an onion and the crunch of a pickle or crisp, fresh lettuce.
![](http://static4.businessinsider.com/image/5e3db33fe35bab1c051e77d3-400-300/the-tomato-was-tart-the-cheese-pungent-and-tangy-and-the-shacksauce--saucy-but-i-found-myself-missing-the-zing-of-an-onion-and-the-crunch-of-a-pickle-or-crisp-fresh-lettuce.jpg)
It's still a really good burger, but it's unique. It doesn't quite have all the classic elements one desires from a burger.
![](http://static4.businessinsider.com/image/5e3db33fe35bab1bed64d5d9-400-300/its-still-a-really-good-burger-but-its-unique-it-doesnt-quite-have-all-the-classic-elements-one-desires-from-a-burger.jpg)
Next, I opted for some lemonade.
![](http://static4.businessinsider.com/image/5e3db33e0ce3d11a8237cfc7-400-300/next-i-opted-for-some-lemonade.jpg)
Made in-house, the lemonade was a highlight.
![](http://static6.businessinsider.com/image/5e3db33fd9db1d18035a4a5c-400-300/made-in-house-the-lemonade-was-a-highlight.jpg)
Sweet, sour, and fragrant, it was levels above anything you can get from a soda fountain.
![](http://static4.businessinsider.com/image/5e3db33ee35bab1be70c8e28-400-300/sweet-sour-and-fragrant-it-was-levels-above-anything-you-can-get-from-a-soda-fountain.jpg)
The burger, sadly, was gone before I knew it. And at the end of it all, I was still hungry.
![](http://static4.businessinsider.com/image/5e3db33f0ce3d11a890cd146-400-300/the-burger-sadly-was-gone-before-i-knew-it-and-at-the-end-of-it-all-i-was-still-hungry.jpg)
Luckily, I had quite a few fries left.
![](http://static3.businessinsider.com/image/5e3db33fd9db1d18011eeef8-400-300/luckily-i-had-quite-a-few-fries-left.jpg)
When it comes down to it, Shake Shack's innovative flavors do make it stand out. But it still can't compete with a perfectly executed classic.
![](http://static1.businessinsider.com/image/5e3db33ed9db1d18035a4a5b-400-300/when-it-comes-down-to-it-shake-shacks-innovative-flavors-do-make-it-stand-out-but-it-still-cant-compete-with-a-perfectly-executed-classic.jpg)
The Double-Double is a lip-smacking stack of beef, bun, and all their best companions. It's proof that there's truly no substitute for a classic that's just done right.
![](http://static3.businessinsider.com/image/5df15159fd9db2052152df46-400-300/the-double-double-is-a-lip-smacking-stack-of-beef-bun-and-all-their-best-companions-its-proof-that-theres-truly-no-substitute-for-a-classic-thats-just-done-right.jpg)