Pirch is redefining what it means to try before you buy. The startup retail company just opened a massive new store in SoHo, Manhattan's most shopping-centric neighborhood, and it's packed with fun, interactive gadgets.
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Pirch focuses on three areas of home appliances: kitchen, bathroom, and outdoor space. All its merchandise is laid out in a highly interactive space. "We thought, 'How would we want to be treated?' And so we built a place where people were received as guests," CEO Jeffery Sears told Business Insider.
![](http://static3.businessinsider.com/image/573b9c4491058423008c3603-400-300/pirch-focuses-on-three-areas-of-home-appliances-kitchen-bathroom-and-outdoor-space-all-its-merchandise-is-laid-out-in-a-highly-interactive-space-we-thought-how-would-we-want-to-be-treated-and-so-we-built-a-place-where-people-were-received-as-guests-ceo-jeffery-sears-told-business-insider.jpg)
Any shopping trip at Pirch starts with a stop at the Bliss Café, a full-service coffee counter stocked with complimentary cappuccinos, cucumber water, and lemonade that customers can grab as they enter the store.
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From the café, you are free to move around the three levels of the 32,000-square-foot store. Everything is interactive, from the running faucets to the beeping dishwashers. "Look but don't touch" does not apply here whatsoever.
![](http://static2.businessinsider.com/image/5744ac6591058422008c4a3a-400-300/from-the-caf-you-are-free-to-move-around-the-three-levels-of-the-32000-square-foot-store-everything-is-interactive-from-the-running-faucets-to-the-beeping-dishwashers-look-but-dont-touch-does-not-apply-here-whatsoever.jpg)
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